CONTACT US

Contact Us

We love hearing from our customers, but check out our FAQ section first. You never know, someone else might have asked the same question (great minds think alike), and we’ve added it to the list. If you still fancy a chat, feel free to drop us an email at hello@maisonberber.com or use the form

How Can We Help You?

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

It depends on the type of product you have ordered and the shipping method you have chosen.

  • For standard shipping, it typically takes 3-5 working days for the product to be delivered.
  • For express shipping, it typically takes 1-2 working days for the product to be delivered.

Please note that these are estimated delivery times and may vary depending on your location and any unforeseen circumstances such as weather or postal delays. Our team will always do our best to get your products to you as quickly as possible.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

returns

Returns within 30 days receive a full refund.

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