Privacy Policy

Our Data Protection Statement outlines the methods in which we gather, utilize, and distribute your personal information when you visit or complete a transaction on www.maisonberber.com (the "Website").

Data Collection on Our Website

When you access our website, we automatically gather certain details about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our website.

Additionally when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

What do we do with your personal information?

The information we gather from you, including Order Information, is primarily used to process and complete any purchases made through our website. This includes handling payment details, arranging for shipping, and sending invoices and confirmation emails. Additionally, we may use this information to:

  • Keep in touch with you;
  • Ensure the security of our orders by identifying potential risks or fraud; and
  • If you have given us permission, provide you with promotional material or updates on our products and services.

The Device Information we collect is also used for security purposes, specifically to detect potential risks and fraud by analyzing your IP address. Additionally, it helps us improve and optimize our website by tracking customer behavior and analyzing the success of our marketing and advertising efforts.

Disclosing your Confidential Data

We disclose your Confidential Data to external parties to assist us in utilizing your Confidential Data, as outlined above. For instance, we utilize Shopify to operate our e-commerce store - you can learn more about how Shopify handles your Confidential Data here: https://www.shopify.com/legal/privacy. Additionally, we make use of Google Analytics to comprehend how our clients use the Website - you can learn more about how Google handles your Confidential Data here: https://www.google.com/intl/en/policies/privacy/. You can also choose to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Lastly, we may also disclose your Confidential Data to comply with relevant laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to safeguard our rights.

Targeted Marketing and Opt-Out Options

We use your personal information to provide you with advertisements and marketing communications that we believe may be relevant to your interests. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's website.

If you prefer not to receive targeted advertisements, you can opt-out by using the following links:

Additionally, you can visit the Digital Advertising Alliance's opt-out portal to further customize your advertising preferences: http://optout.aboutads.info/.

Respect for Privacy

Please be aware that we maintain our data collection and use practices as is, regardless of any "Do Not Track" requests from your browser.

Accessing and Managing Your Personal Information

As a European resident, you have the right to request access to any personal information we have on file for you and to request updates, corrections, or deletions. To exercise this right, please reach out to us using the contact information provided.

Please also note that as a European resident, we may use your personal information to fulfill any contracts or agreements we have with you (such as processing an order made through our website) and for other legitimate business purposes. Additionally, please be aware that your information may be transferred to locations outside of Europe, including Canada and the United States.

Record Keeping Policy

Our website keeps records of all orders placed through our site unless requested otherwise by the customer to be deleted.

Privacy Policy Update Notice

This privacy policy may be subject to updates in order to reflect any changes in our practices or to comply with legal or regulatory requirements.

Get in touch

If you have any inquiries regarding our privacy policies, want to ask a question or file a complaint, please reach out to us via email at hello@maisonberber.com

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